Privacy Policy

1. Introduction

1.1 We are dedicated to protecting the privacy of our website visitors and service users.

1.2 This policy applies when we act as a data controller regarding the personal data of our website visitors and service users; meaning we determine the purposes and means of processing that personal data.

.3 Our website uses cookies. Where cookies are not strictly necessary for providing our website and services, we will request your consent to use them when you first visit our site.

1.4 You have the option to specify whether you want to receive direct marketing communications.

1.5 In this policy, "we", "us", and "our" refer to GP Hair Experience.

2. Credit

2.1 This document was created using a template from SEQ Legal (https://seqlegal.com).

3. How We Use Your Personal Data

3.1 In this section, we outline:

(a) The general categories of personal data we may process;

(b) The purposes for which we may process personal data; and(c) The legal bases for processing this data.

3.2 We may process data about your use of our website and services ("usage data"). This usage data may include your IP address, geographic location, browser type and version, operating system, referral source, visit duration, page views, and website navigation paths, as well as information about the timing, frequency, and pattern of your service use. The source of this data is our analytics tracking system, and we process it to analyze the use of our website and services. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.

3.3 We may process your account data ("account data"). This includes your name and email address, and the source of this data is you. We process account data to operate our website, provide our services, ensure the security of our website and services, maintain backups of our databases, and communicate with you. The legal basis for this processing is our legitimate interests in properly administering our website and business.

3.4 We may process information you post for publication on our website or through our services ("publication data"). This data may be processed to enable publication and manage our website and services. The legal basis for this processing is consent.

3.5 We may process information contained in any inquiries you submit to us regarding our products and/or services ("inquiry data"). This data may be processed for the purposes of offering, marketing, and selling relevant products and/or services to you. The legal basis for this processing is consent.

3.6 We may process information you provide to us for subscribing to our email notifications and/or newsletters ("notification data"). This data may be processed to send you the relevant notifications and/or newsletters. The legal basis for this processing is consent.

3.7 We may process information contained in or relating to any communication you send to us ("correspondence data"). This data may include the communication content and metadata associated with the communication. Our website will generate metadata associated with communications made using the website contact forms. The correspondence data may be processed to communicate with you and keep records. The legal basis for this processing is our legitimate interests in properly administering our website and business and communicating with users.

3.8 We may process any of your personal data identified in this policy if necessary for establishing, exercising, or defending legal claims, whether in court proceedings or an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests in protecting and asserting our legal rights, your legal rights, and the legal rights of others.

3.9 We may process any of your personal data identified in this policy if necessary for obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests in properly protecting our business against risks.

3.10 In addition to the specific purposes for which we may process your personal data set out in this section, we may also process any of your personal data if such processing is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.

3.11 Please do not provide us with any other person's personal data unless we request it.

4. Providing Your Personal Data to Others

4.1 We may disclose your personal data to our insurers and/or professional advisors to the extent reasonably necessary for obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or establishing, exercising, or defending legal claims, whether in court proceedings or an administrative or out-of-court procedure.

4.2 In addition to the specific disclosures of personal data outlined in this section, we may disclose your personal data where necessary to comply with a legal obligation to which we are subject or to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or an administrative or out-of-court procedure.

5. Retaining and Deleting Personal Data

5.1 This section outlines our data retention policies and procedures, designed to ensure compliance with our legal obligations regarding the retention and deletion of personal data.

5.2 Personal data that we process for any purpose or purposes will not be retained longer than is necessary for that purpose or those purposes.

5.3 It is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the retention period based on the following criteria:(a) The retention period for your name and email address will be determined based on the validity of use.

5.4 Notwithstanding the other provisions of this section, we may retain your personal data if necessary to comply with a legal obligation to which we are subject or to protect your vital interests or the vital interests of another natural person.

6. Amendments

6.1 We may update this policy from time to time by publishing a new version on our website.

6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

6.3 We may notify you of significant changes to this policy by email.

7. Your Rights

7.1 In this section, we summarize the rights you have under data protection law. Some of the rights are complex, and not all details are included in our summaries. Accordingly, you should read the relevant laws and guidance from regulatory authorities for a full explanation of these rights.

7.2 Your principal rights under data protection law include:

(a) The right to access;

(b) The right to rectification;

(d) The right to restrict processing;

(e) The right to object to processing;

(f) The right to data portability;

(g) The right to complain to a supervisory authority; and

(h) The right to withdraw consent.

7.3 You have the right to confirm whether or not we process your personal data and, where we do, access to the personal data, along with certain additional information. This additional information includes details of the purposes of the processing, the categories of personal data concerned, and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply you with a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data by contacting us directly.

7.4 You have the right to have any inaccurate personal data about you corrected and, considering the purposes of the processing, to have any incomplete personal data about you completed.

7.5 In some circumstances, you have the right to the erasure of your personal data without undue delay. These circumstances include where the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data has been unlawfully processed. However, there are exclusions to the right to erasure. The general exclusions include where processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, or for the establishment, exercise, or defense of legal claims.

7.6 In some circumstances, you have the right to restrict the processing of your personal data. These circumstances include: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for our processing purposes, but you require personal data for the establishment, exercise, or defense of legal claims; and you have objected to processing, pending verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it with your consent, for the establishment, exercise, or defense of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest.

7.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for the performance of a task carried out in the public interest or in the exercise of any official authority vested in us, or for the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defense of legal claims.

7.8 You have the right to object to the processing of your personal data for direct marketing purposes (including profiling for such purposes). If you exercise this right, we will stop processing your data for these purposes.

7.9 You also have the right to object to the processing of your personal data for scientific, historical, or statistical research purposes based on reasons related to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

7.10 To the extent that the legal basis for processing your personal data is:

(a) consent; or

(b) the necessity of processing for the performance of a contract to which you are a party, or to take steps at your request before entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used, and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

7.11 If you believe that our processing of your personal information infringes data protection laws, you have the legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state where you habitually reside, where you work, or where the alleged infringement occurred.

7.12 If the legal basis for processing your personal data is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

7.13 You may exercise any of your rights concerning your personal data by giving us written notice.

8. About cookies

8.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

8.2 Cookies may be either "persistent" or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiration date unless deleted by the user before that date; a session cookie, on the other hand, will expire at the end of the user session when the web browser is closed.

8.3 Cookies typically do not contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

9. Cookies we use

9.1 We use cookies for the following purposes:

(a) authentication - we use cookies to identify you when you visit our website and as you navigate through it;

(b) security - we use cookies as part of the security measures employed to protect user accounts, prevent fraudulent use of login credentials, and protect our website and services generally;

(d) analysis - we use cookies to help us analyze the usage and performance of our website and services; and

(e) cookie consent - we use cookies to store your preferences in relation to the broader use of cookies.

10. Cookies used by our service providers

10.1 Our service providers use cookies, and those cookies may be stored on your computer when you visit our website.

10.2 We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at:

https://www.google.com/policies/privacy/.

11. Managing cookies

11.1 Most browsers allow you to refuse to accept cookies and delete existing cookies. The methods for doing so vary from browser to browser and version to version. However, you can obtain up-to-date information about blocking and deleting cookies via the links below:

(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/kb/PH21411 (Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

11.2 Blocking all cookies will negatively impact the usability of many websites.

11.3 If you block cookies, you will not be able to use all the features on our website.

12. Our details

12.1 This website is owned and operated by GP Hair Experience B.V.

12.2 We are registered in The Netherlands under registration number 87420007, and our registered office is at Texelstraat 86, 1181ES, Amstelveen, The Netherlands.

12.3 Our principal place of business is at Texelstraat 86, 1181ES, Amstelveen, The Netherlands.

12.4 You can contact us:

(a) by post, to the postal address given above;

(b) using our website contact form;

(d) by email, using the email address published on our website from time to time.