At GP Hair Experience, we take your privacy seriously. This policy describes how we collect, use, store, and protect your personal data, in compliance with the General Data Protection Regulation (GDPR) of the European Union.

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Data we collect

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• Name, email, phone number, and booking preferences.

• Service history.

• Data provided in website forms (such as newsletter sign-ups).

• Browsing data (cookies and analytics tools).

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How we collect data

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• Online: via the Fresha booking system, website forms, and cookies.

• Offline: at our reception, or when clients provide data in person, by phone, or via WhatsApp.

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Purpose of data use

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• To confirm and manage bookings.

• To send essential communications (reminders, rescheduling).

• To improve our services and website.

• To occasionally send newsletters and promotions, always useful and never excessive.

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Legal basis

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• Performance of a contract: for bookings, payments, and services.

• Consent: for marketing communications (when authorized).

• Legitimate interest: to keep clients informed and improve user experience (with the option to opt out at any time).

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Data sharing

 

We may share data with:

• Fresha (salon management and booking system).

• Google and Meta (Facebook/Instagram Ads) for marketing campaigns.

• Technical service providers that support website operation.

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Data retention

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We retain personal data within the Fresha booking and management system only for as long as necessary to fulfill the purposes outlined in this policy, or until you request its deletion.​

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Your rights

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You may, at any time:

• Access, correct, or request deletion of your data.

• Request portability of your data.

• Withdraw consent for marketing communications.

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To exercise your rights, contact us at: hello@gphairexperience.com.